Managed requirements for developing analytical reports within the marketing department: conducted elicitation and prioritization of requirements, ensured alignment and consistency of documentation with stakeholders. Modeled and optimized business processes to reduce the duration of the Pre-Soft Launch phase for new projects by over 30%. Created artifacts such as: User Stories, Job Stories, Processes diagrams in BPMN, RACI matrices, DoR, DoD, UI specifications, miscellaneous documents.

Implemented an ERP system for the sales office with a $25 million annual turnover. The company needed to increase the transparency of business processes, simplify document flow, and receive customized reports. Defined the current and future state of the enterprise, conducted a market analysis, and as a result prepared a business case that formed the basis of the ERP implementation project. Created artifacts such as: Business Case, Risks Register, Requirements Traceability Matrix, Processes diagrams in BPMN, RACI matrices, API contracts, Sequence Diagrams, UI specifications, miscellaneous documents.