Online consultation Writing technology articles Managing administrative tasks and forum operation of Samsung Members application Conducting online market research

● Providing high-level customer service. ● Conducting professional training. ● Fulfilling daily product knowledge tests. ● Preparing monthly summaries and reports. ● Market analysis. ● Customer profiling. ● CRM.

● Handling product ordering and logistics-related tasks. ● Conducting competitor research. ● Product sales. ● Providing technical advice. ● Extensive knowledge of gaming section. ● Preparing daily/weekly/monthly reports.