Remote Project Manager / Business Analyst – Telecom & Billing Platform

We are hiring a Project Manager / Business Analyst to lead product development and enhancements for the user profile portal of a leading internet service provider. 

This remote role combines project leadership and analytical responsibilities, bridging the gap between business requirements and technical implementation. 

You'll play a key role in ensuring timely delivery, effective team coordination, and continuous improvement of platform features.

This is a long-term opportunity for mid-to-senior specialists with experience managing digital product teams and shaping business-driven solutions in telecom, SaaS, or billing domains.

Key Responsibilities

- Coordinate the daily workflow of developers and QA engineers.

- Translate business goals and stakeholder needs into clear, actionable development tasks.

- Act as the communication bridge between product, tech, and operations.

- Prioritize, assign, and track development tasks within Agile/Scrum framework.

- Assist with product releases, backlog grooming, and sprint planning.

- Facilitate feature discovery, requirements clarification, and implementation follow-ups.

- Gradually take over representation in billing-related meetings, understanding system logic and implications.

- Maintain clear documentation of business logic, workflows, and decisions.

Required Skills

- 3+ years of experience in IT Project Management or Business Analysis roles.

- Solid grasp of Agile methodologies and software delivery lifecycles.

- Proven ability to translate complex business needs into detailed requirements.

- Hands-on experience with task tracking tools (Jira, ClickUp, Asana).

- Strong interpersonal skills—capable of aligning diverse teams and stakeholders.

- Familiarity with telecom services, SaaS products, or billing systems

- Analytical mindset with attention to detail and business impact.

- Proficiency in writing clear documentation (feature specs, user stories, flow diagrams).

- Ability to manage multiple priorities and make informed trade-offs.

- Fluency in English (written and verbal) for global team collaboration.

Nice to Have

- Experience in telecom, ISP, or billing automation platforms.

- Technical background (basic knowledge of APIs, databases, or system architecture).

- Exposure to customer-facing platform development (portals, dashboards).

Why Join Us

- This is more than a management role—it's an opportunity to drive meaningful transformation for one of the region’s top internet providers. 

- You'll help shape how thousands of users interact with their personal accounts, while gaining deep exposure to the telecom billing domain.

- We offer a remote-first, collaborative environment where initiative is rewarded, decisions are data-driven, and cross-functional teamwork is standard. 

- If you're looking to elevate your PM/BA career with long-term impact and technical depth—this is your next step.