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Registration: 13.05.2024
Moataz Shaker
Skills
scrum
pmp V6 & V7
amazon web services (AWS)
azure Microsoft
CompTIA + security
Cisco (CCNA) R&S
MCSA 2012 & 2016
MCITP (enterprise)
Network basics (N +)
MS Word™, MS Excel™, and MS PowerPoint™ MS project manager.
MS Excel™
MS PowerPoint™
Project management
Strong decision maker
Complex problem solver
Work experience
project manager
since 07.2022 - Till the present day |Al Ahly Tamkeen
ERP or software project
Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective
Manage the engineering development projects and facilitates sprint releases
Create or analyze business requirements documents and project timelines
Guides team in time estimating practices and facilitates team estimates
Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional)
Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance
Create reliable and practical plans for software development projects.
Adhere to a rigorous test-driven development process.
Report and estimate the development status on a regular basis.
Write feature design specification documents for coding and design activities.
Shield the team from unnecessary distractions and interferences. job requirements
Project Manager
03.2021 - 09.2022 |Etisalat Egypt
JIRA, Manuscript
● Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective
● Manage the engineering development projects and facilitates sprint releases.
● Create or analyze business requirements documents and project timelines.
● Guides team in time estimating practices and facilitates team estimates.
● Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional).
● Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance.
● Work with the team leads to resolve people problems and project roadblocks.
● Able to do post mortem and root cause analysis to help teams continuously improve their practices to ensure maximum productivity.
● Leads team effort in relentless improvement, define and implement improvement stories to increase the velocity and quality of the program.
● Implement and support principles, rules and processes.
● Proactively identify and eliminate impediments and facilitate flow.
● Maintain team data in project management software (i.e. JIRA, Manuscript, etc.) to support estimates and execution.
● Presents high level project readouts for senior management.
● Supports product owner(s) with intra-team dynamics with respect to priorities and scope.
● Manage other special projects as assigned Other duties as needed.
Project Manager
09.2019 - 08.2021 |Sphere Consulting (SCIS)
CI/CD
● Designing and applying appropriate project management standards for incorporation in the NI Gateway Review Process.
● Managing the production of the required deliverables.
● Planning and monitoring the project.
● Adopting any delegation and use of project assurance roles within agreed reporting structures.
● Preparing and maintaining project, stage and exception plans as required.
● Managing project risks, including the development of contingency plans.
● Liaison with programmer management (if the project is part of a programmer) and related projects to ensure that work is neither overlooked nor duplicated.
● Monitoring overall progress and use of resources, initiating corrective action where necessary.
● Applying change control and configuration management processes.
● Reporting through agreed lines on project progress through highlight reports and end-stage assessments.
● Liaison with appointed project assurance representatives to assure the overall direction and integrity of the project.
● Maintaining an awareness of potential interdependencies with other projects and their impact.
● Adopting and applying appropriate technical and quality strategies and standards.
● Identifying and obtaining support and advice required for the management, planning and control of the project.
● Managing project administration.
● Conducting a project evaluation review to assess how well the project was managed.
● Preparing any follow-on action recommendations.
● Facilitate daily scrum, sprint planning, sprint demo and retrospective meetings.
● Forecast the possible deliverables in an iteration based on evidence and reliable measures.
● Follow agile principles and CI/CD process pipelines.
● Coach team members how to follow and comply with the scrum and agile concepts.
● Track and remove impediments.
● Create reliable and practical plans for software development projects.
● Adhere to a rigorous test-driven development process.
● Report and estimate the development status on a regular basis.
● Write feature design specification documents for coding and design activities.
● Shield the team from unnecessary distractions and interferences. job requirements.
Senior IT System Admin / Network Engineer
01.2017 - 12.2020 |Sphere Consulting
Microsoft, Cisco, Citrix, VMware
● Design, install and configure internal and customer facing servers, network devices and firewalls.
● Proactively manage and maintain server, network and firewall systems.
● Administer and support core Microsoft, Cisco, Citrix and VMware technologies.
● Develop and implement project plans, risk assessments and contingency plans.
● Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
● Define and document best practices and support procedures.
● Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
● Maintain inventory and asset configuration documentation.
● Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies.
● Carry out special tasks at Management's direction.
● Interact with customers and staff at the technical level, as required.
● Other duties as assigned.
IT specialist
06.2015 - 06.2016 |Digital cloud
Microsoft, Cisco, Citrix, VMware
● Build and execute Installing, configuring and maintain servers and networks.
● Overseeing system performance and troubleshooting issues.
● Creating a backup and safeguarding the data if there are any hindrances.
● Performing system upgrades following new releases.
● Maintaining internal documentation through Wiki.
● Performing account setup.
● Sustaining network integrity, server deployment, and security.
● Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems.
● Ensuring high-level security and efficiency resulting in 100% output.
IT pre-sales / System Admin
01.2015 - 02.2017 |CAD&GIS
Microsoft, Cisco, Citrix, VMware
● Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
● Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
● Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
● Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
● Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
● Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
● Responsible for capacity, storage planning, and database performance.
IT specialist
11.2012 - 03.2015 |Vodafone Egypt
Microsoft, Cisco, Citrix and VMware technologies
● IT technical support & help disk to solve the problem adsl and make configuration for any router + configure the access point + configuration the usb flash connection + help the cst to solve the issue in the mobile internet and how to make configuration in his android system and windows phone and else+ Vodafone foundation.
● Design, install and configure internal and customer facing servers, network devices and firewalls.
● Proactively manage and maintain server, network and firewall systems.
● Administer and support core Microsoft, Cisco, Citrix and VMware technologies.
● Develop and implement project plans, risk assessments and contingency plans.
● Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
● Define and document best practices and support procedures.
● Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
● Maintain inventory and asset configuration documentation.
● Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies.
● Carry out special tasks at Management's direction.
● Interact with customers and staff at the technical level, as required.
● Other duties as assigned.
Additional education
MIS
01.2007 - 04.2011
modern academy
Languages
SpanishElementaryEnglishProficientArabicNative