I am responsible for the development of services/products: personal
account: Russia, Lithuania, Poland, Kazakhstan, mobile application
(Russia),
locator - map with points, routes,
mailing center: e-mail, SMS,
authorization and two-factor authentication service (new),
push center (new),
marketing admin panel (new),
A/B testing service (new).
There are 22 people in the team - development, designers, testers, UX
researcher, UX writer, scrum master, product analyst, business expert.
1. Achievements in the development of processes:
training and development of product managers,
reduction of TTM,
making a roadmap,
product strategy and vision development,
transparent processes and interaction with stakeholders,
launch of CustDev direction: building CJM of the whole company,
launch of product and technical meetups,
implementation of metrics and analytics of Amplitude.
2. Achievements in the development of products:
elimination of fraud in the company to zero - implementation of
two- factor authentication,
conducting a pentest of services,
collection of all user problems in the services: collected more
than 200 problems (problematic interview),
prioritization of the backlog by GIST and RICE,
reducing the time to connect services from 2 working days to 2
minutes,
reduction of the number of incidents by 46% and reduction of
technical debt,
reduction of SMS costs due to the introduction of PUSH by 23%
(several million rubles per year),
reducing the time for authorization in the application from 2 min
min to 20 seconds.
the growth of the mobile app user base by 87%,
reduction of the TTM of the application from 42 min to 6 min.