● Sell, implement, and configure Bitrix24 CRM for companies in sales, services, and manufacturing (from 5 to 50 active users in the system). ● Design and automate business processes such as document approval, lead management, and SLA control, reducing manual work in core workflows by 15–20%. ● Build analytical dashboards to track performance and conversion, helping identify growth opportunities and increase key conversion rates by 5–10%. ● Train end users (from 10 to 40 employees per project), improving data quality and team efficiency. ● Integrate CRM with external services and set up automated reporting in Excel, reducing the time spent on regular reporting by 20–30% on average.

● Managed teams across multiple stores, increasing operational efficiency by 20%. ● Analyzed and optimized internal workflows, reducing costs and execution time. ● Developed sales teams, improving customer satisfaction and retention.