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Senior
Registration: 10.03.2026

Viviam Alencar

Skills

Testing
Agile Methodologies
Jira
Confluence
Kafka
Portainer
Swagger
Postman
Dbeaver
Azure DevOps
Figma
SharePoint
SQL
Scrum

Work experience

Quality Assurance Analyst Senior
04.2023 - 06.2025 |Base Exchange
Jira, Confluence, Kafka, Portainer, Swagger, Postman, Dbeaver
New Brazilian Stock Exchange, following the Clearing Process: ● Instruments Parametrization. ● Participant Roles. ● Trading, Buy and Sell Transactions. ● Compensation and Liquidation Process. ● Documentation from External Auditory. ● Government Bonds. ● Risks and Guarantees. ● Planning, design, and execution of test scenarios based on business rules and new implementations. ● BDD (Behavior-Driven Development). ● CI/CD. ● Management of tasks, documentation, and demands on Jira and Confluence. ● Backlog of improvements and gaps. ● Meetings with external provider (India). ● Support to Business Area, Development, and PMO. ● Functional tests, regressive, front and back end, log analysis, and database inspections. ● Integration tests in APIs (Postman, Swagger). ● Mass test. ● Bug tracking.
Quality Assurance Manager
12.2022 - 12.2023 |Vector Business Services
Azure DevOps, Figma, Sharepoint, SQL, Postman, Agile, Scrum
● Expertise in Logistics and Fintech. ● Implementation of the Quality Area. ● Improvements in Delivery Processes. ● Test Documentation Management. ● Structuring demands in Azure DevOps. ● Survey of Audible Points. ● Support for the Customer Service, Business and Requirements areas. ● Planning, Creation and Execution of Test Cases. ● Functional, regressive, Front-End, Back End and Mobile tests. ● API Tests (Postman), mass extraction of tests. ● Certification, Validation and Approval in all Environments. ● Bug management. ● Deploy monitoring, Reports to the Board.
Quality Assurance Analyst Senior
04.2022 - 12.2022 |Nursa
Azure DevOps, DBeaver, Jira, FireBase, Slack, BitBucket, AppCenter, Postman, Browserstack, Agile, Scrum
● International Project, working at a Start Up in Medical Services (English Language). ● Planning, Creation and Execution of Test Cases. ● Mobile Testing. ● Functional, Regressive, Front and Back End Tests. ● Log Analysis. ● Webservices Integration Tests (Postman). ● Test Mass Extraction. ● Builds. ● Test Documentation. ● Field and Bug Management. ● Language of Development: Java.
Quality Assurance Analyst Senior
12.2021 - 04.2022 |Gol Airlines
Jira, SQL, Browserstack Azure DevOps, Agile, Scrum
● Project focused on exchanging the platform, including functional testing and new implementations. ● Planning, Creation and Execution of Test Cases. ● Functional, Regressive, Front and Back End Tests. ● Test Mass Extraction. ● Certification and Approval in all Environments. ● Test Documentation. ● Field and Bug Management. ● Language of Development: Java.
Quality Assurance Analyst Senior
02.2020 - 11.2021 |Orizon
ALM Octane, SQL, SoapUI, Postman, Agile, Scrum
● Project focused on adapting the billing processing system to the recent General Data Protection Law in Brazil, including Regressive Tests and suggesting improvements. ● Planning, Creation and Execution of Test Cases. ● Functional, Regressive, Front and Back End Tests. ● Log Analysis. ● Webservices Integration Tests (SOAPUI, Postman). ● Test Mass Extraction. ● Certification and Approval in all Environments. ● Test Documentation. ● Field and Bug Management. ● Language of Development: Java.
Quality Assurance Coordinator
06.2017 - 12.2019 |Sem Parar
Jira, Confluence, Oracle SQL Developer, SoapUI, Trello
● Project focused on payment integration and transaction processing. We serve large Brazilian clients: JBS Friboi, BRF GROUP, Marfrig and many others with the delivery of a new platform. ● Homologation with all areas (among them: Financial, Accounting, Legal and Products). ● Planning, Creation and Execution of Test Cases in Payment System. ● Functional, Regressive, Front and Back End Tests. ● Log Analysis. ● Webservices Integration Tests (SOAPUI). ● Test Mass Extraction. ● Certification, Approval, Production Deployment and User Support. ● Test Documentation. ● Field and Bug Management. ● Creation of dashboard for management control. ● Focal point. ● Acting directly with Business Area, Users and Development. ● Language of Development: Java.
Quality Assurance Analyst
11.2016 - 01.2017 |Stefanini Solutions
Visual Studio, TFS, Snagit, Json, Slack, Camstudio, Postman, Agile, Scrum
● One-off Project of Goal Management Software Consulting, SEBRAE Client (Entrepreneur Service). ● WEB Test Planning and Execution. ● Functional Tests, WEB API, Regressives and Usability. ● Report and Schedule Control. ● Requirements Documentation and Analysis. ● Language of Development: .NET.
Quality Assurance
03.2016 - 06.2016 |Honda
SQL, GDocs, Waterfall
● Audit Consulting of data from all Integration platforms for the Logistics area. ● Planning and execution of unit tests and integration. ● Book Test Elaboration. ● Validation and Query by XML and SQL.
Quality Assurance E-commerce
07.2015 - 02.2016 |B2W
SAP, Vtex E-Commerce Platform, TFS, Snagit, Json, Amadeus, Bugzilla, Open Jaw, WordPad ++, Scrum
● Expertise in e-commerce projects of the 2 largest retail platforms in Brazil in the travel industry. ● Functional, Regressive and Usability Testing on Web, Mobile, IOS, iPad and Android. ● E-commerce Platform Integration Tests with SAP. ● Product Parameterization. ● Web API Tests. ● Opening and handling of bugs (Portuguese and English). ● ‘Air’, ‘Package’ and ‘Cruising’ and Safe Product Test Routine. ● Requirements Analysis. ● User Training. ● Delivery Documentation. ● Test scripts. ● Reporting and Schedule Control. ● Language of Development: Java.
Quality Assurance Analyst (Insurance)
09.2013 - 06.2015 |I4Pro Informática
Jira, CVS, Snagit, Trello, Scrum
● Expertise in customer demands in the insurance industry in Brazil: Fairfax, Sancor and Pan Seguros. ● I worked with system implementation and Technical Service to the User in demands in Production and New Projects. ● Planning and Execution of Test for Insurance Companies. ● Individual, Collective Proposal / Policy Issue Tests: ● Acceptance, Billing, Endorsement, Premium, Reinsurance, Coinsurance, Daily Closing, Monthly Closing, Claims, Borderos and Product Parameterization. ● Batch Processing. ● System Deployment. ● Support. ● User Administration and Validation of Authority Profiles. ● Scripting and mass data extraction directly from the base (SQLServer 2008). ● CVS version control. ● Reporting Approval. ● Documentation. ● Customer Training and Support. ● Bug management directly with the Development team. ● Language of Development: Java.
Quality Assurance Analyst (Insurance)
04.2011 - 05.2013 |Code It Solutions
Jira, Maximo (IBM), Selenium
● Service in a Project aimed at the new platform after restructuring of the Sulamerica Client, one of the largest Insurance Companies in the Country. ● Functional Tests in Life Insurance and Private Pension System. ● Test Mass Extraction. ● Batch Processing. ● System Deployment. ● Bug Management and Customer Improvements. ● Reports to Development Leadership. ● Acceptance Tests, Support and User Training. ● Language of Development: Java.
Quality Assurance Analyst (Insurance)
10.2010 - 02.2011 |Spread Systems
Visual SourceSafe, SQL, Quality Center, Testlink, Snagit (Screenshot), SharePoint, VM Ware
● Client Brasilprev, a company managed by Banco do Brasil, aimed at clients in the Private Pension business. ● Creating Test Plans from Use Cases and Technical Documentation. ● Manual execution of tests. ● User Approval, Checklist. ● Website Monitoring, Operational Reporting and Scheduling. ● Software Support. ● Language of Development: Java.
Service Desk Analyst
02.2009 - 10.2010 |Unisys Brasil
CRM
● Call opening and resolution via email, phone and remotely. ● Escalation. ● Software Settings, Email Servers, Lotus Notes, and Outlook. ● Release and Maintenance of User Access via SAP and Active Directory. ● Preparation of operational reports.

Educational background

Project Management
University Veiga de Almeida

Languages

EnglishAdvancedSpanishAdvanced