● Analysed client and interaction data to identify patterns and trends, providing actionable insights that drove product improvements and growth strategy adjustments. ● Developed and maintained 20+ interactive dashboards in Power BI and Tableau, improving data accessibility and facilitating stakeholder engagement. ● Collaborated with product managers to develop A/B testing strategies, implemented tests, and analysed results to optimise product features and user flows. ● Optimized data manipulation processes using Python (Pandas), SQL, and DAX, reducing data processing time by 25%. ● Translated survey data into actionable insights, contributing to a 15% increase in client satisfaction scores.

● Collected data on competitors, consumers and marketplace and consolidated data into presentations and reports. ● Managed end-to-end Google Analytics implementation, tracking user interactions across multiple digital touchpoints, leading to a 30% improvement in data accuracy. ● Designed over 10 embedded dashboards and reports using Amazon Quicksight, enabling real-time data visualization for cross-functional teams. ● Designed and conducted 5+ customer surveys per month, leading to website improvements that resulted in a 26% increase in customer satisfaction. ● Received positive feedback on customer surveys for friendliness and efficiency to help boost repeat customers by 17%. ● Built data visualizations using Power BI for KPIs that reduced manual reporting by 10 hours weekly. Project: Investigating User’s Engagement Drop of a Product. ● Conducted a thorough analysis of a product’s data using SQL to uncover the underlying factors contributing to the drop in the engagement rate and provided actionable insights to mitigate and reverse the trend. ● Created visualizations to show the insights derived from the data.

● Gathered and analyzed data to create representative graphs and charts highlighting results for presentations. ● Received, cleaned, and prepped data using Python, Power BI, SQL, and Excel to help develop data-driven decisions that resulted in a 10% increase in monthly revenue. ● Developed 95% custom dashboards, reports, visualizations, and interfaces using Power BI and Tableau for KPIs that reduced manual reporting by 10 hours weekly. ● Developed and owned reporting for an international program with Power BI, and SQL, saving 90 hours of monthly labor. ● Identified procedural areas of improvement through customer data, using SQL to help improve the profitability of a nationwide retention program by 8%. Project: Sales Performance Dashboard. ● Designed a sales performance dashboard in Power BI to identify patterns and trends in the car company's sales data in order to improve sales performance.

● Gathered and analyzed large datasets using SQL and Python to identify trends in customer behavior that increased customer satisfaction levels by 10%. ● Collected and analyzed data from multiple sources and reduced data compilation time by 65%, increasing data accuracy by 18%. ● Utilized Power BI to create automated dashboards providing executive insights into customer behavior and market trends. ● Designed and implemented A/B experiments for products to improve the conversion rate. Project: Exploratory Data Analysis Project. ● Analyzed walmart sales data using SQL to analyze sales trends, customer behavior, and the performance of different products and branches.