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Registration: 19.09.2024

Jou Yukawa Moradi

Skills

Affiliate Management
Customer Support
Cryptocurrencies
Forex
ZenDesk
Excel
Wordpress

Work experience

Customer Support Specialist
since 05.2024 - Till the present day |Binance
Zendesk, Salesforce, LiveChat, Intercom, Freshdesk, Jira
CLIENT SERVICES MANAGER
05.2019 - 11.2023 |IBL Kabushikigaisha
30
Attracted and registered new clients to partner brokers.  Administered payouts for affiliated accounts.  Assisted customers to maintain relations with partner brokers.  Collected and analyzed customer information to prepare product or service reports.  Responded to customer requests for products, services and company information.  Developed projects for client administration.  Offered advice and assistance to customers, paying attention to special needs or wants.  Represented the company on international events.

Educational background

Business (Bachelor’s Degree)
Till the present day
Cruzeiro do Sul University

Languages

EnglishProficientPortugueseNativeJapaneseUpper IntermediateSpanishUpper Intermediate