● Directing and managing computing and information technology strategic plans, policies, programs, and schedules for business and finance data processing, information security, computer services, network communications, and management information services to accomplish corporate goals and objectives. ● New banking products development and implementation. ● Preparing enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information. ● Directly supervising employees in the IT department. Carrying out supervisory responsibilities in accordance with the global bank's policies and applicable laws. ● Evaluating overall operations of computing and information technology functions and recommend enhancements. ● Participating in development and integration of global bank’s IT platforms. ● Reviewing and recommending for approval local contracts for computing and information technology services and equipment. ● Responsible for the development, review, and certification of all back-up and disaster recovery procedures and plans. ● Interacting with company managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information. ● Ensuring the security of the information systems, communication lines, and equipment. ● Identifying emerging information technologies to be assimilated, integrated, and introduced within the company. ● Assessing new computing technologies to determine potential value for the company. ● Overseeing ongoing improvements and the feasibility of system enhancements. ● Establishing company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts. ● Establishing and implementing short- and long-range departmental goals, objectives, policies, and operating procedures.

● Providing support to almost 150 users (nearly 200 WinXP workstations). ● Resolving incidents in all existent IT systems and software, performing Bank’s day-to-day IT procedures. ● Administrating 20 Win2003/2000 servers. ● Ensuring OS and data access security. ● Managing IT infrastructure upgrade projects. ● Installing new users workstations and software. ● Maintaining IT hardware being out of the limits of existent maintenance and handling support agreements with third service organizations. ● Monitoring systems’ availability and capacity, alerting of critical situation. ● Carrying out system administrator and 2nd line support responsibilities in developing, implementing and maintenance of elements of IT network infrastructure (WAN, LAN, WEB, etc.). ● Carrying out morning and evening standard Bank IT procedures. ● Day-to-day users support, solving incidents in all existent IT systems and software with the object of fast repair of systems functional to appropriate level of quality.

● Administrating AD for MS Windows 2003 OS: Users Accounts, Access Rights. ● Administrating MS Exchange 2003: mail accounts, Common folders. ● Setting up terminal servers Citrix/Microsoft. ● Setting up terminal applications distributed via Citrix. ● Installing and setting up antivirus system: Symantec. ● Providing remote support via DameWare and Microsoft Remote Desktop. ● Registering incidents and service requests in HP Service Desk. ● Cooperating with Regional IT Specialists and different IT groups. ● Resolving current technical user problems. ● Supporting core bank applications: ABS Bisquit, Analytic, TeleBank, Online Office, Larm, Jira, Q-win client. ● Installing, setting up, troubleshooting various types of software. ● Connecting printers, troubleshooting printing queue issues. ● Preparing documentation and training materials.

● Administrating AD for MS Windows 2003 OS: User Accounts, Access Rights, Group Policies. ● Administrating PCs, Office Devices for local network (30 PCs). ● Purchasing IT Environment (scanners , printers, hubs , workstations). ● Installing software (Windows98/2000XP/Server2000).

● Administrating Workgroup, AD for MS Windows 2003 OS: Users Accounts, Access Rights, Group Policies. ● Administrating PCs, Office Devices for local network (15 PCs). ● Purchasing IT Environment (scanners , printers, hubs , computers). ● Installing software (Windows98/2000XP/Server2000).