● Led the structuring and writing of the Project Analysis and Design Document, including UML diagrams, ensuring technical accuracy, conceptual clarity, and alignment with client approval criteria. ● Implemented documentation quality guidelines to ensure consistency, traceability, and comprehension by both technical and business audiences.

● Coordinated the review and quality control of documentation deliverables for a risk management system project built on serverless architecture (AWS). ● Wrote and edited project documentation, including reports, operational guidelines, and organizational change management materials. ● Complemented documentation responsibilities with project management under PMI and Scrum approaches, facilitating communication between technical and business areas.

● Led the technical and administrative documentation of technology modernization projects, preparing Terms of Reference, process documentation, progress reports, and technical proposal evaluations in line with institutional standards. ● Ensured quality, consistency, and regulatory compliance of all documentation deliverables. ● Coordinated project management activities, aligning technical teams and external vendors with both technical objectives and administrative requirements.

● Implemented and fully documented an e-learning platform based on Moodle (LAMP environment). ● Produced technical documentation for installation, configuration, development, and end-user guides. ● Provided support for .NET and Android applications, ensuring continuous updates of associated documentation.

● Gathered and documented functional and technical requirements for the design of a fiscal operations system. ● Produced system Analysis and Design documentation, including UML diagrams for stakeholder validation.

● Developed system documentation, internal procedures, and training materials aligned with ISO guidelines. ● Provided regional user support and assisted with basic Windows Server administration.

● Developed PHP/MySQL web applications and administered Linux servers. ● Produced technical and commercial documentation, including technical and financial proposals, user manuals, operational guides, and standard procedures.