ACCOUNTABILITY Working as a PDEF hand in hand with the Product Owner as part of an Agile Release Train related to the integration of Cytric Travel Management to MS Office framework. ▪ Trained and certified in SAFe for teams ▪ Trained and certified Agile Scrum Mater ▪ Trained and certified in Amadeus Cytric Travel Management ▪ Active and proactive participation to product definition and documentation within an Agile Release Train, including participation and active involvement in all Agile meetings ▪ Design of APIs related to the Travel Application (Confluence, UML, Stoplight) ▪ Demo of POCs during Iteration Reviews ▪ Acting link between Business and Technical stakeholders including Scrum Team

ACCOUNTABILITY Working with EUIPO (European Union Intellectual Property Office) to understand and document their requirements, configure and implement The EUIPO Back Office and other tools (IP User Repository) across European offices. ▪ Organising requirements workshops and presentations related to the implementation of the Back Office software ▪ Drafting of requirements, Business Processes Mapping and Business Test Scenarios ▪ Organising of handover to BPO / Support team (live training, handover documentation, presentation of the solution) ▪ Liaising with local offices (Romania, Austria, Portugal, Latvia, Bulgaria, Lithuania) and Project team in relation to the implementation over the full project lifecycle

ACCOUNTABILITY Working with Consumer Loan providers across the UK to understand and document their requirements, configure and implement Ice.Net Loan Management software ▪ Organising requirements workshops related to the implementation of a Loan Management Service Application (Ice.Net) ▪ Drafting of requirements, Business Processes Mapping and configuration of the solution ▪ Organising of handover to BPO / Support team (live training, handover documentation) ▪ Liaising with Clients, Product Team and Project team in relation to the implementation over the full loan lifecycle (Originations, Servicing, Collections)

ACCOUNTABILITY Work in house to improve the performance of Home Loan Management ▪ Business Analysis lead on Senior Managers & Certification Regime (FCA regulation to enforce accountability) ▪ Minor Changes Management (Regulatory or Business) – drafting of scoping documentation, options papers, impact analysis, presentation of recommended solution in front of Arbitration committees ▪ Stakeholder Management (Compliance, HR, Training & Competence, Credit Risk, Operations) ▪ Leading of workshops for high and lower level requirements gathering (non-technical) ▪ Providing of overarching support on remediation project (linked to BoS vs Rea regulation)

ACCOUNTABILITY Liaise with Product Owner and technical team to define and document requirements linked to the building of an online pricing application to support sales in the providing of credit to small businesses ▪ Defining of business and IT requirements ▪ Defining of the scope, granularity, inputs/outputs, business logic of each of the required services ▪ Drafting of detailed functional analysis & technical design documentation ▪ Creation of the Data Model ▪ Support of the Product Owner in detailing the Product Backlog ▪ Presentation of work during sprint reviews to various stakeholders (ALM, Risk, Marketing and Sales)

ACCOUNTABILITY Work on-site across the UK and remotely for major Banks’ collections departments on the implementation of complex Debt Collections Software. Clients include TSB, YBS, Lloyds. Liaise with product team in-house and off-shore in the design of improvements to the application. ▪ Gathering of requirements from stakeholders ▪ Creating of precise functional requirements documentation to be signed off by the client and be directly converted to test plans under 2 weeks Sprints ▪ Liaising with Project Team and working under Agile-like project approach ▪ Liaising with technical resources including teams off-shore to assist in the delivery of technical specifications ▪ Configuration of Debt Manager 9 Application ▪ Participating in testing phases and supporting of the testing phases for the project. This involves tracking via HP ALM and identification of project issues through use of MS SQL ▪ Facilitating discussions remotely to obtain approval on the requirements from relevant stakeholders ▪ Demos / Proof of Concepts to client and internally ▪ Liaising with Product Team via JIRA for the creation and monitoring of Product Enhancement Requests

ACCOUNTABILITY Work on different assignments on client site representing Oceane Consulting ❖ BNPPARIBAS International Retail Banking – Paris, France - 3 months ▪ liaise with Stakeholders to structure requirements related to the integration of leasing data to the scoring database ▪ Drafting of Statement of Work and Business Case documentation ❖ COFACE – Paris, France - 12 months ▪ Gathering of requirements expressed by Head of Marketing ▪ Drafting of Functional Design Specifications to improve credit management systems ▪ Organising and execution of UAT ▪ Mapping of as-is and to be processes ▪ Drafting of Handover documentation and organising of training to users ❖ ALLIANZ – Paris, France - 3 months ▪ Creation and Monitoring of KPIs to monitor and improve the Vendor Management Office

ACCOUNTABILITY Work on different assignments on client site representing Acceniom Consulting while actively engaging in the consulting company’s business development activities through prospecting, presentation of Acceniom Consulting to new clients, and recruitment of new colleagues. ❖ Test Manager for BNPPARIBAS LEASING SOLUTIONS – Paris, France - 14 months ▪ Organising and execution of UAT related to the deployment of a provisions database ▪ Automation of tests in Microsoft ACCESS ▪ Monitoring of Defects in HP ALM (Test Management Software) ❖ PMO SOCIETE GENERALE (BHFM) – Paris, France - 18 months ▪ Assisting head of PMO in implementing new arbitration process and SLA ▪ Liaising with Software Vendor in Creation and Sign Off of new SLA ▪ Creation of Handover documentation and Training to users ▪ Preparation of Quarterly Arbitration Committee and Monthly Steering Committee

ACCOUNTABILITY Work on different assignments on client site representing Riskalis Consulting ❖ Business Project Manager for RUSFINANCE BANK, Samara, Russia – 12 Months ▪ Assisting head of Collections / Sponsor in overseeing the delivery of FICO Debt Manager 5 ▪ Reorganising of project governance centered around project committees and sign off of deliverables ▪ Organising and leading of project committees with major Stakeholders ▪ Responsible for client project deliverables and Testing ❖ Credit Risk Business Analyst for ARVAL BNPPARIBAS, Paris, France – 12 months ▪ Leading requirements workshops with different departments ▪ Drafting of Business and Functional Requirements documentation ▪ Originations application Mock Up and presentation to major stakeholders ▪ Use of Mock Up as focus point for Product Backlog creation following an Agile-like approach ▪ Creation and monitoring of traceability matrix ❖ Business Analyst / Test Manager for ARVAL BNPPARIBAS, Paris, France – 12 months ▪ Organising and execution of UAT related to the creation of data warehouse to centralise Credit and Technical Risk related Data across EMEA legacy systems ▪ Leading workshops with local country subsidiaries to correct defects in Data (Italy, UK, Spain, Germany) ▪ Organising and execution of Unit Testing from extraction of Data from legacy systems to dedicated Datamarts ▪ Automation of tests in Oracle SQL Developer ▪ Managing Testing in HP ALM ▪ Leading of defects calls with subsidiaries (UK, Germany, Spain, and Italy) ▪ Responsible for Quarterly Credit Risk Reporting via Business Objects