As the e-Learning Team Lead, I was responsible for developing and implementing digital learning content to support training delivery across both Production and Support Business Units. This role played a key part in strengthening the company’s overall learning strategy, ensuring consistency, scalability, and measurable learning impact. ✔ Key Responsibilities & Achievements: ▪ Led the end-to-end development of high-quality digital learning solutions to support organizational training needs. ▪ Designed and delivered a comprehensive General Induction e-Learning program, improving the onboarding experience for new employees. ▪ Converted PowerPoint-based training materials into engaging, SCORM-compliant modules using Articulate Storyline (v2–v3). ▪ Ensured alignment of digital learning content with organizational goals, instructional design principles, and adult learning best practices. ▪ Collaborated with cross-functional teams to define project scope, timelines, and deliverables for initiatives requiring e-learning components. ▪ Enhanced the company’s Learning Management System (LMS) performance, driving greater adoption and effective use across departments. ▪ Provided consultation and hands-on support to improve content standards, feedback processes, and overall learner engagement.

● Created, customized, and developed new Learning Management System. ● Created design of website. ● Maintained Learning Management System and website. ● Provided Learning Management System training for employees/users. ● Researched new features in Learning Management System technology and website.

● Did cutting, editing, and integrating audio files into Adobe Flash. ● Was responsible towards audio files quality for e-Learning content. ● Conducted other tasks related to audio integrator’s job. ● Assembled SCORM file and e-Learning content into Adobe Flash.

● Monitored IT infrastructure support for both hardware and software. ● Included preventive maintenance, such as anti-virus protection and warranty renewal. ● Maintained and troubleshot Local Area Networks, Wide Area Networks, and data communications equipment. ● Ensured IT infrastructures in all branches were working properly and effectively. ● Provided internal coaching, mentoring, and training to all related employees regarding basic network troubleshooting, wired network problems, and computer problems. ● Ensured the transfer of IT knowledge to all employees. ● Delivered report network operational status.