Led the organizational change management process during the implementation and migration of a new core banking system in a financial institution. Responsible for ensuring a smooth transition across business units by aligning technology changes with operational processes and user adoption strategies. Worked closely with executive stakeholders, IT teams, and business units to assess the impact of the new system on existing workflows and to define change management strategies. Coordinated communication plans, training programs, and user support initiatives to facilitate the adoption of new tools and processes. Key responsibilities included identifying change impacts, managing stakeholder expectations, preparing end users for new operational procedures, and supporting testing and go-live activities. Also collaborated with project management and development teams to ensure that business requirements were correctly translated into functional solutions. Successfully contributed to the delivery of a large-scale core banking transformation, minimizing operational disruption and enabling users to adopt the new system efficiently. Key areas: Change Management Core Banking Implementation Stakeholder Management Process Transformation User Training and Adoption Banking Operations Cross-functional Project Coordination