Project: Rebranding and relaunch of an online perfume store (Europe and US markets).  

Task Description:

• The company is planning to relaunch a perfume website in pure-play e-commerce format (online only). In the first phase (2-3 months) the focus will be on analytics and A/B hypothesis testing:  
• Trial run on a test domain/landing.  
• Based on the results of the tests - deciding on a full-fledged release.  

Requirements for the candidate:

• Project Manager experience in digital projects (e-commerce, marketplaces, SaaS).  
• Knowledge of the specifics of the beauty market, FMCG or luxury segment (perfumes, cosmetics, care) is very important.  
• Proactivity - you need to be able to offer solutions, not just perform tasks.  

Collaboration details:

- Format: Remote.  

- Schedule: Full-time

A company that provides high quality software solutions and services that drive business efficiency and effectiveness is looking for a Field Service Engineer.

Responsibilities:

• Comprehend customer requirements and make appropriate recommendations. 

• Respond to customer inquiries and assist in troubleshooting and resolving challenges.

• Manage all onsite installation, repair, maintenance and test tasks.

• Document the functional and, sometimes, technical design of the system.

• Maintain a working log detailed all required system updates, as well as the date of completion. 

• Coordinate and setup training classes and train end users on best practices, maintaining consistency across users. 

• Improve existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations.

• Manage all assigned projects to completion ensuring on-time delivery and meeting of budgetary demands.

Requirements:

• 6 months to 1 year of experience in electrical installations (Residential or Industrial) or Electrical Controls or Automation Systems for batching.

• 6 months to 1 year of experience in industrial automation system implementation for software.

• Curious mindset translating to key discovery skills (questioning & listening to understand) with the ability to identify problem areas (pain points). 

• Proficiency in machine automation, mechanics and electronics.

• Provide technical hardware instruction and assistance to customer representatives regarding installation, operation, and maintenance. 

• Strong verbal/written communication and documentation skills.

• Interpersonal skills.

Languages: Dutch / English (C1)

A company that provides high quality software solutions and services that drive business efficiency and effectiveness is looking for a HR Assistant.

Responsibilities:

• Manage day-to-day HR operations, ensuring the execution of tasks related to

policies, procedures, processes, and payroll processing.

• Support all stages of the employee lifecycle to foster a positive employee

experience.

• Assist in global HR initiatives and activities, promoting employee engagement

locally and internationally.

• Serve as a dedicated HR advisor to team members, offering guidance and

support.

• Stay updated on relevant laws and regulations and ensure compliance.

• Act as a liaison with external contractors and handle operational office tasks.

• Provide HR support to other global offices and employees as required.

Requirements:

• 2+ years of HR experience in the Netherlands.

• Strong problem-solving skills and resourcefulness.

• Critical thinking and analytical abilities.

• Proven experience in building and maintaining professional relationships across

all organizational levels.

• Previous success in engaging with employees on an international level is a plus.

• Able to communicate in a professional environment in Dutch, French and English.

A company that provides high quality software solutions and services that drive business efficiency and effectiveness is looking for a Service Manager.

Responsibilities:

• Provide a leadership presence on Strategic level customer projects.

• Leverage team data to identify opportunities to improve the quality, effectiveness, and efficiency of our processes.

• Collaborate with client and internal stakeholders to set business goals.

• Manage the delivery of high-quality, results-driven, and timely technical support through effective resource development.

• Plan and execute activities targeted to prepare the Support organization to support new and evolving product offerings.

• Mentor and encourage the support team .

• Work proactively to identify and address trending support topics. 

• Measure, analyze, and report on team performance. Develop, implement, and execute strategies to achieve Service commitment targets. 

• Manage resource plans and schedules based historical and current support demand trends.

• Promote continuous product improvement efforts by encouraging an environment accountability, trust, and collaboration between Support, Product, and Engineering organizations. 

• Facilitate an environment of customer advocacy. 

• Develop strong professional relationships built on trust, respect, self-awareness, inclusion, and open communication

Requirements:

• Fluent in French and English is a must. C1 level.

• At least 5 years of experience managing people, team from 5-10 people.

• At least 5 years of experience managing customer support services processes in the IT business.

• Experience with ITIL.

• Experience with Project Management.

• Strong interpersonal skills with demonstrated ability to build constructive relationships with customers and co-workers. 

• Strong influencer and communicator with ability to collaborate cross-departmentally and manage up.

• Proven experience in building, developing, and leading a team of technical support experts.

Looking for an experienced Head of Procurement / Head of Supplier Relations in the B2B marketplace for industrial enterprises.

Responsibilities:

• Sourcing and onboarding of suppliers, forming a portfolio of suppliers in each category.
• Developing relationships with the current supplier portfolio.
• Formation of a procurement team.
• Increasing the number and depth of categories on the marketplace at the expense of federal and regional suppliers.
• Increase in the share of purchases through the marketplace in the total volume of customer purchases (% coverage).
• Development and analysis of implementation of various procurement scenarios.
• Building a system of analytics, monitoring of indicators, reporting on procurement processes.
• Optimization of business processes/procedures when interacting with suppliers.
• Document flow control.
• Monitoring of suppliers' price offers, negotiating discounts.
• Preparation of recommendations for suppliers to expand the range, pricing policy and additional services to increase sales through the marketplace.
• Building a system for dealing with complaints, claims.

Requirements:

• Proven experience as a procurement manager in large companies or marketplaces.
• Understanding the specifics of targeted and non-targeted purchases, processes and "pitfalls".
• Having successful cases on organizing procurement processes, working with suppliers, building teams and achieving effects.

Looking for an experienced CTO to work in a startup - B2B marketplace of purchases for industrial enterprises.

Requirements:

• Mandatory experience with B2B.
• Successful background, confirmed cases of work in large companies, implemented projects.
• Motivation for long-term cooperation (3-4 years).
• English - basic.
• Higher education is highly desirable.

Tasks:

1) Seamless separation of the project from the UGMK structure:

• Become a holder of the development process, backlog;
• Analysis of current development tasks and reallocation of resources with a focus on the market development of the project;
• Organizing the process of transferring cases from the outsourcing team, transferring development to outstaffing / inhouse;
• Determine the degree of participation of UGMK in the Product/processes, redistribute the functionality/areas of responsibility at the allocation stage.

2) Team building:

• Formation of a technical and product team;
• Definition of KPIs and motivation systems;
• Staff training/building a corporate culture.

3) Updating the business model and product management:

• Managing the full cycle of product creation: from conducting customer development, forming and testing product hypotheses to bringing the product to market;
• Analysis of services and product solutions of competitors in Russia and abroad. Monitoring of the external environment, including the activity of competitors;
• Formation of a product vision and roadmap for 2 years of development;
• Testing monetization models;
• Defining the technological architecture/product stack for scaling tasks.

4) Customer interaction:

• Formation of a sales model (what and how we sell);
• Systematic implementation of cusdev, search for points of growth and differentiation;
• Finding clients and conducting pilot projects, monitoring metrics. Getting insights and validating hypotheses.

Bonuses:

• Voluntary medical insurance.
• Comfortable office with gym, kitchen and catering;
• A good team, the support of an investment fund with its expertise.

Looking for an experienced CEO to work in a startup - B2B marketplace of purchases for industrial enterprises.

Requirements:

• Mandatory experience with B2B.
• Successful background, confirmed cases of work in large companies, implemented projects.
• Entrepreneurship experience (not necessarily your own business).
• Motivation for long-term cooperation (3-4 years).
• The ability to rely on numbers when making decisions.
• English - basic.
• Higher education is highly desirable.

Tasks:

1) Seamless separation of the project from the UGMK structure (legal, financial, project):

• Creating the legal structure of the project;
• Transfer of rights to the product / software from UGMK to a new legal entity;
• Intellectual property protection;
• Project budget protection;
• Formation of business processes;
• Elaboration of legal and tax risks;
• Building reports for CD.

2) Team building:

• Management and operational team, organizational structure formation;
• Definition of KPIs and motivation systems;
• Staff training/building a corporate culture.

3) Updating the business model and product:

• Analysis of the competitive environment, market analytics, identification of points of differentiation, formation of a value proposition;
• Formation of a product vision and roadmap for 2 years of development;
• Testing monetization models;
• Preparation of asset light logistics model and its subsequent testing;
• Saturation of categories, expansion towards difficult-to-connect categories (e.g. lumber).

4) Customer interaction:

• Formation of a sales model (what and how we sell);
• Systematic implementation of cusdev with clients;
• Finding clients and conducting pilot projects, monitoring metrics. Getting insights and validating hypotheses.

Bonuses:

• Voluntary medical insurance.
• Comfortable office with gym, kitchen and catering;
• A good team, the support of an investment fund with its expertise.

Company

A Swiss and EU based FinTech Company with a Mission to bridge cryptocurrencies into traditional financial systems, to enable everyone to utilize the benefits of crypto as an integral asset class in financial management.

Position

Company is searching for an experienced and dedicated CIO (Chief Information Officer) to lead and manage IT Development team (40+ people) and processes. A successful CIO should have in-depth knowledge of the current and up-and-coming trends in the FinTech and Crypto/DLT industry. 

To be successful, you will be highly analytical, and professional, and possess excellent organizational skills. This is the possibility of being a part of an amazing project, working with a highly experienced team and cutting-edge technology.

The ideal CIO should engage in the pursuit of YouHodler’s international expansion, leading the development of the internal technology strategy for the Company and advising to the business on all matters related to the interface between the IT development department and the rest of the business.

Job Responsibilities

• Develop goals and strategies to ensure the IT development department:

1. delivers features planned in the product roadmap
2. has all security tools, measures, and processes in place;
3. runs smoothly and effectively.

• Direct and establish IT-related projects.
• Monitor changes in the technology sector to discover ways the company can improve and develop.
• Supervise the networks and computer systems in the company to ensure optimal performance.
• Plan and direct the implementation of new IT systems.
• Provide leadership to IT specialists and other staff within the company.
• Create and adapt technological platforms to improve the client experience.
• Troubleshoot data-related issues and establish regular maintenance.
• Auditing existing IT infrastructure and assessing for any security risks
• Continuously assessing security vulnerabilities, assessing risks and implementing prevention measures and mitigating controls.
• Developing policies around security incidents and creating an Emergency Response Team to act as and when a security breach is looming or has happened.
• Monitoring of personal performance of engineers.
• Leading the hiring process within the department. 

·    

Requirements

• Experience related to the FinTech industry (Retail Digital Banking, Crypto, Blockchain, Online trading with financial assets);
• 10+ years of technology experience with at least 5 years in a senior executive role in a combination of IT, information security, and risk management roles;
• A strong strategic and business mindset;
• Excellent organizational and leadership skills;
• Outstanding communication and interpersonal abilities;
• BSc/BA in computer science, engineering or relevant field; 
• Solid business knowledge that ties the technology vision to YouHodler’s mission, performance, and financial goals;
• Specific experience in Agile (scaled) software development or other best development practices;
• Demonstrated ability to interpret technology and market trends;
• Development of applications for the global market;
• Software quality management;
• Ability to work and lead in a fast-changing dynamic environment;
• Excellent interpersonal, written, and verbal communication skills;
• Experience with global/international operations;
• Innovative thinking and leadership with an ability to lead and motivate cross-functional, agile, and interdisciplinary teams;
• Experience with contract and vendor negotiations and management including managed services;
• Demonstrated ability to develop achievable and inspiring technology objectives and roadmaps;
• Demonstrated ability to focus organizations on these objectives and roadmaps;
• Demonstrated ability to collaborate effectively with non-technology oriented employees and partners;
• Strong analytical skills;
• Proven experience with the corporate stack of programming languages and technologies, incl: node.js, react/react native, c#, .net.
• Fluent in English.