Senior E-commerce Business Analyst | Remote Full-Time Position

We're seeking an exceptional Senior Business Analyst with deep e-commerce expertise to join our dynamic team. In this role, you'll harness your analytical prowess to bridge critical business requirements with technical implementations, ensuring flawless delivery of sophisticated e-commerce solutions across diverse market sectors.

Key Responsibilities:

- Conduct comprehensive business requirements gathering through stakeholder interviews, workshops, and system evaluations to identify core business needs and opportunities.

- Transform complex business requirements into detailed functional specifications and user stories for seamless development implementation.

- Design innovative e-commerce architectures aligned with client objectives and current market best practices.

- Coordinate solution designs directly with clients, ensuring all business requirements receive proper attention before implementation begins.

- Develop and manage product backlogs, prioritizing features based on business value, technical constraints, and market timing considerations.

- Assign and oversee tasks for cross-functional teams including developers, UX/UI designers, and quality assurance specialists.

- Participate actively in system acceptance testing to validate implementations against specified requirements and quality standards.

- Create comprehensive user documentation, training materials, and conduct engaging user training sessions.

- Provide responsive support to system users, efficiently troubleshooting issues and implementing continuous improvements.

- Collaborate strategically with marketing and sales teams on compelling product demonstrations, presentations, and proposals.

- Contribute expertise to effort estimation, scope definition, and technical proposal development for new business opportunities.

Required Skills and Experience:

- Minimum 3 years of experience as a Business Analyst, Subject Matter Expert, Project Manager, or Product Manager specifically within the e-commerce sector.

- Proven track record delivering successful e-commerce implementations from initial requirements through final deployment and support.

- Extensive knowledge of current e-commerce platforms, technologies, business models, and industry trends.

- Strong expertise in business process analysis, modeling, and optimization techniques.

- Demonstrated ability managing product requirements throughout complex development lifecycles.

- Experience writing clear, actionable tasks for technical teams and validating implementation quality.

- Proven expertise handling sophisticated system integration projects with multiple touchpoints.

- Solid understanding of web application architecture, RESTful API integrations, and modern e-commerce technologies.

- Exceptional communication skills with ability to translate business needs into precise technical requirements.

- Bachelor's degree or higher in Business Administration, Computer Science, Information Technology, or related field.

Nice to Have:

- Certification or demonstrated expertise with 1C-Bitrix (Enterprise portal 22.0) or Magento (Adobe Commerce 2.4.6) e-commerce platforms.

- In-depth knowledge of online sales operations, omnichannel fulfillment processes, and e-commerce optimization best practices.

- Successful experience managing full-cycle e-commerce implementations as a project lead, from conception to launch.

- Formal education or certification in project management methodologies (PMP, PRINCE2, or Agile certifications).

- Experience in consultative sales activities including product demonstrations, proposals, and client presentations.

- Leadership skills with proven ability to manage diverse, cross-functional teams and facilitate effective communication.

- English language proficiency of Intermediate level or higher (B1-B2).

- Proficiency with data analysis tools and experience creating actionable dashboards and reports.

- Experience with agile methodologies and relevant tools like Jira, Confluence, or similar collaborative platforms.

- Knowledge of SEO principles and digital marketing strategies for e-commerce environments.

Why Join Our Team:

As a remote Senior E-commerce Business Analyst, you'll tackle challenging projects for leading brands while enjoying location independence. You'll expand your expertise across various e-commerce platforms and business models, collaborating with talented professionals globally. We offer competitive compensation, continuous professional development opportunities, and a supportive environment that values your analytical insights and meaningful contributions to business success.