Company

The fintech company stablished in 1997, which has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. The company is, also, the Official Online Trading Partner of FC Bayern, bringing the exciting worlds of football and trading together. And builds innovative fintech so people can #TradeForMore.

Job Overview

We are seeking a highly skilled Infrastructure Engineer with a strong emphasis on network administration to join our dynamic team in the vibrant city of Podgorica, Montenegro.

In this pivotal role, you will be responsible for ensuring the robustness and efficiency of our network systems. Candidates should possess outstanding problem-solving abilities and a deep understanding of network administration and architecture, encompassing essential areas such as IP routing, firewalling, and VPN configurations.

Additionally, familiarity with AWS cloud services is important, and proficiency in Linux operating systems would be considered a valuable asset. Your expertise will be instrumental in enhancing our infrastructure capabilities and supporting our organization's growth.

Main Responsibilities

• Design and deploy functional networks (mostly AWS and some remote physical data-centers using LAN, WAN, VPN, and firewall technologies)
• Monitor network performance and integrity
• Resolve issues and troubleshoot cloud and local infrastructure using a service desk system
• Write infrastructure code. We are using terraform with Terragrunt
• Automate tasks and monitor their effectiveness
• Create, oversee, and test security measures (e.g. access authentication/authorization, disaster recovery)
• Communicate with internal users and Customer Service when needed
• Compile and maintain thorough technical documentation
• Suggest improvements to network performance, capacity, and scalability.

Requirements

• 3+ years of network administration and architecture in geographically spread environments
• 1+ years of cloud networking (preferably, AWS) with at least medium-sized networks. Experience with Terraform is a plus
• Understanding of communication and dynamic routing protocols (including BGP)
• Understanding of Linux administration and experience with command-line interface
• Combined experience with detailed technical knowledge and hands-on practice working in networks and networks hardening
• Proficiency in access control models and network security
• Working knowledge of network diagnostic, monitoring, and analysis tools (e.g. Wireshark)
• Experience with Service Desk systems (e.g. Jira Service Desk, ZenDesk, Solarwinds) and enterprise-class monitoring systems (e.g. Zabbix, DynaTrace)
• Working knowledge of CDNs (e.g. Cloudflare), DNS, certificates, and domain management
• Spoken English (company's official language) at B2 level (Upper-Intermediate), at least

Additional Skills and knowledge preferred

• Experience with FreeBSD, Cisco, Checkpoint
• Advanced experience with Linux
• Solid knowledge of network operating systems (JUNOS, Cisco IOS)
• Working knowledge and troubleshooting skills of scripting languages (e.g. bash, Python, Perl)
• Professional certifications (e.g. BSD Specialist, Ubuntu Professional, CCNA)
• BSc/BA in Computer Science, Computer Engineering, or a related field.

Company's benefits

• Work in a pleasant and enjoyable environment near the Montenegrin sea or mountains
• Quarterly bonuses based on Company performance
• Generous relocation package for the employee and their immediate family/partner 
• Medical Insurance Plan with coverage for the employee and their immediate family from day one
• 24 working days of annual leave 
• Yearly reimbursement of travel expenses for the employee and family's flight home
• Corporate events and team building activities
• Udemy Business unlimited membership & language training courses 
• Professional and personal development opportunities in a fast-growing environment 

An international powerhouse in the online trading industry with over 25 years of financial markets expertise is looking for a Service Administrator to join the team in Montenegro. In this role, you should have excellent problem-solving skills, proficiency in administrating OS Windows, Apple Mac and iOS expertise.

Requirements

- Excellent knowledge of PC/laptop components, experience of assembling PC/laptop;

- Running hardware and office equipment diagnostics, maintenance and troubleshooting;

- Proficient administrator OS Windows;

- Office’ IT Infrastructure maintenance;

- Wireless network installation and maintenance;

- Experience in installation and maintenance SCS (structured cable system);

- Experience in coordinating with hardware vendors and service providers;

- Excellent interpersonal and communication skills

- Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources

- Demonstrated customer focus

- Builds strong customer relationships and creates processes with customer viewpoint

- Strong analytical skills – strong problem solving skills, communicates in a clear manner and · effectively evaluates information / data to make decisions

- Anticipates obstacles and develops plans to resolve

- Broad understanding of IT Infrastructure and support processes

- Apple Mac and iOS expertise

- Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities

- Change oriented – actively generates process improvements

- Supports and drives change, and confronts difficult circumstances in creative ways

Computer and special software skills:

- IT experience from 3 years old 

- Professional IT area education or relevant experience

- Windows family user and administrator knowledge/experience

- Citrix service

- TCP/IP knowledge and work experience

- PC Desktop/Laptop hardware knowledge at professional level

- Basic knowledge of monitoring systems and strategies

- Basic knowledge of recovery systems and strategies

- Knowledge with SQL queries for databases

- Basic knowledge in ITSM / ITIL. Atlassian products knowledge is a plus

- Customer focusing. Politeness, loyalty in any aspect

- Resistance to stress, ability to work under pressure

- Familiarity Database (MySQL, PostgreSQL, MS SQL) is a plus

- Familiarity writing scripts (at least one: PHP, JS, Bash, Visual Basic) is a plus

- Basic knowledge of GSuite

English language knowledge working level both oral and written (intermediate level minimum). TOEFL or IELTS certificates are a plus.

Responsibilities:

- Preparing and support workplaces in the offices and remote

- Participation in projects for repair offices and open new ones

- Fixing incidents with OLA (operating level agreement) conditions otherwise escalate it to the next level support

- Users support for any IT problem via any communication method (face-to-face, skype, phone, voIP, im, mail, Service Desk system) with high loyalty to the VIP consumers

- Maintain documentation (knowledge database) among entire support team, keep it up to date, create Standard Operating Procedures

- Collaboration with service providers

- Report on progress in Service Desk system

- Software support: installation, recovery, consultancy

- Deliver local IT support & proximity services (incident & Service Requests)

- Resolve backlog for incidents & SRs, report progress to end users and track root cause analysis

- Installation, configuration, operation, and maintenance of systems hardware and related infrastructure (amount of PCs – 400 +)/ troubleshooting (Windows 10 - 11, Chrome OS and MacOS)

- Preparing and support Citrix workplaces

- Carry out maintenance work of hardware and ensure that system hardware, operating systems work properly

- Keep hardware equipment inventory list up to date in database CMDB

- Hardware and software upgrade when necessary

- System’s and application software troubleshooting when necessary

- Video conferencing support - ZOOM, Google Meet, etc.

- Work closely with hardware vendors and service providers (quality assurance of services provided)

- Writing User manuals for internal employees

- LAN and VoIP support

- Maintain and support existing servers

- Participation in various IT projects

- Work from office in the Podgorica

- Other senior management orders\assignments

An international company with over 25 years of financial markets expertise is looking for a Technical Support Associate to join the team in Montenegro.

In this role, you should have excellent problem-solving skills and excellent interpersonal and communication skills. You're the total match if you are a strong team player and able to collaborate well with others to solve problems and actively incorporate input from various sources and have demonstrated customer focus.

Requirements

• Customer focusing. Politeness, loyalty in any aspect.
• Ability to build strong customer relationships and creates processes with customer viewpoint.
• Strong analytical skills.
• Able to communicate in a clear manner.
• Effectively evaluate information / data to make decisions.
• Anticipates obstacles and develops plans to resolve.
• Broad understanding of IT Infrastructure and support processes.
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities.
• Change oriented – actively generate process improvements.
• Supports and drive change, and confront difficult circumstances in creative ways.
• Professional IT area education or relevant experience.
• Windows family user and administrator knowledge or experience.
• Basic knowledge of networking.
• PC Desktop and Laptop hardware knowledge at professional level.
• Basic knowledge of monitoring systems and strategies.
• Basic knowledge of recovery systems and strategies.
• Basic knowledge in ITSM and ITIL. Atlassian products knowledge is a plus.
• Nice to have work experience in programming.
• Familiarity writing scripts (at least one: Python, JavaScript, Bash).
• Familiarity with Dynatrace, Zabbix, Git, Jira, would be a good benefit.
• Bachelor’s degree in Information Systems, Information Technology, Computer Science or Engineering from an accredited university or college.
• English language knowledge working level both oral and written (intermediate level minimum).

Project in healthcare industry.

Responsibilities

• Build the automation processes of our Big Data platforms.
• Install, deploy, configure, maintain and monitor infrastructure, systems, and management tools of our Big Data platforms.
• Ensure the highest levels of systems and infrastructure availability for our Big Data platforms.
• Ensure the proper security standards in terms of infrastructure, systems, and processes.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement fixes Provide 2nd level support.
• Liaise with vendors (Azure and Databricks) and other IT personnel for problem resolution.

General Requirements

• University degree or similar education in Software Engineering or Computer Science.
• At least 3 years experience in DevOps and/or in using automation to build infrastructure.
• Fluent English and good communication skills both in verbal and written form.
• Ability to work in a globally distributed environment.

Technical Skills

• Understanding of infrastructure automation concepts and good hands-on knowledge of Ansible.
• Understanding of containerization concepts and strong knowledge of Docker.
• Good understanding of Versioning Control systems and strong knowledge of Git.
• Hands-on experience in Linux administration and in Bash scripting.
• Experience with Jenkins.
• Proficiency in writing scripts in Python.
• Understanding of cloud paradigms (IaaS/SaaS/PaaS).
• Understanding of networking concepts and cybersecurity best practices.
• Understanding of agile software development process.
• Accustomed to leverage tools like Confluence and Jira for knowledge and collaboration management.
• Hands-on experience with MS Azure.
• Experience with container orchestration and knowledge of Azure Kubernetes.
• Familiarity with Big Data technologies: Spark/Hadoop, Azure Databricks, Apache Airflow.
• Understanding of SQL and NoSQL database types, paradigms, and design patterns.

As a Network Engineer, you enjoy a variety of challenges and are willing to guide your colleagues in developing their network and information security skills. You are focused on protecting our systems, data, and network against security risks and threats, playing a crucial role in implementing effective solutions to secure our information and infrastructure. You think in a solution-oriented manner and thrive as a team player, collaborating effectively with colleagues.

Your most common tasks include:

• Managing KPN in network administration
• Continuously working and brainstorming to optimize the network
• Monitoring network activities and systems to detect and respond to potential security breaches
• Responding to security incidents and coordinating recovery and preventive measures
• Participating in all projects related to the network
• Maintaining certificates of the portals
• Collaborating with the System Engineer and providing training as a backup
• Working alongside the Chief Information Security Officer

Your Qualifications

• You hold a HBO or WO degree.
• You have at least two years of work experience, preferably as an IT System Engineer.
• You have demonstrated experience and expertise in the field of information security.
• You are familiar with relevant security standards and frameworks.
• You are CCNA certified and have a basic understanding of MCSE.
• You have the ability to prioritize effectively and proactively take action.
• You are a team player with a strong willingness to assist your colleagues.
• You have good spoken and written communication skills in both Dutch and English.



A local person living in NL with no needs of relocation. The office is in Utrecht.

The mode of working is 60% in the office, rest from home.

Looking for a SysOps Engineer to work on a trading product.

Requirements:

• 3+ years experience of designing, analyzing, troubleshooting, supporting and resolving issues in a Windows Server 2008 - 2019 environment;
• 2+ years experience with VMware ESXi or other hypervisors;
• C1 level of English language (IELTS/TOEFL certification is a plus);
• Extensive experience in Windows Server and MS AD administration;
• Basic knowledge of databases: MS SQL/PostgreSQL/MySQL;
• Good understanding of authorization protocols;
• Good understanding of PKI in MS systems;
• Familiarity with Zabbix or Prometheus;
• Experience with cloud services (AWS, Azure, GCP, …);
• Basic knowledge of networks;
• Experience in Powershell/VBA/Python scripting;
• To have a sense of ownership of role’s area of accountability;
• Good communication skills;
• Good analytical\troubleshooting skills.

Will be a plus:

• MCSE\MCSA\CCNA certification;
• VMWare virtualization certification;
• Experience working with JIRA;
• Understanding AWS;
• Experience in managing cloud collaboration services, preferably Google GSuite;
• Leadership skills and/or proactive approach of work;
• Personal qualities:ability to work independently, as well as with others, depending on scope of assignments; capable of multitasking, prioritizing multiple assignments; perform technical research independently as well as a member of a team;result oriented person.

Responsibilities:

• Supporting an infrastructure of over a 100 Windows 2008 - 2019 servers installed on cloud, virtual and bare metal machines. Developing updates, backups and maintenance policies. Provide operational support, assist with troubleshooting system-level issues and design and develop solutions to prevent future issues;
• Supporting hybrid Azure AD + On-Premise MS Active Directory. Main roles - AD DS, AD CA, GPO, IIS, DNS, DFS, NPS, WSUS;
• Supporting MS Remote Desktop Services servers;
• Supporting virtualization infrastructure based on VMware ESXi;
• Setting up an authentication and authorization for internal applications with SSO, SAML, LDAP and OAuth2 in Azure AD and MS AD;
• Setting up and support integration with internal applications and services;
• Setting up and supporting monitoring and log rotation;
• Manage and support Google GSuite;
• Provide an expertise for internal customers about hardware and software requirements during the implementation of new systems;
• Automate workflows;
• Deploying, automating, maintaining and managing AWS cloud based production system, to ensure the availability, performance, scalability and security of production systems;
• Documenting the infrastructure, procedures and designed solutions.

Relocation to Montenegro (Podgorica).